TakeIn case study

TakeIn is a KSA-based food delivery app with user-friendly features for browsing, ordering, and reservations. The case study showcases the design approach and problem-solving process used to create the app, along with an overview of its user app and restaurant dashboard features.

Project

Idea

The project idea for TakeIn is to create a food delivery app that allows users in KSA to easily order food from their favorite restaurants. The app also offers the ability to reserve a table at a restaurant and order food for curbside pickup.

Problems we faced

01.

Understanding the

local market:

01.

Understanding the local market:

01.

Understanding the local market:

As TakeIn is based in KSA, we needed to thoroughly research the local food delivery market, including user preferences, cultural aspects, and local regulations.

02.

Managing restaurant information:

02.

Managing restaurant information:

We faced the challenge of maintaining up-to-date restaurant information, including menus, hours of operation, and location. This required close collaboration with restaurants and a streamlined process for updating information.

03.

Creating a seamless

user experience:

03.

Creating a seamless

user experience:

03.

Creating a seamless user experience:

We wanted to create a user-friendly app that provided a seamless experience for ordering food, curbside pickup, and table reservations. This required careful consideration of the user journey and user feedback.

Our Solutions

01.

Conducting user research:

01.

Conducting user research:

We conducted extensive research to understand user preferences and needs in the local food delivery market. This helped us tailor the app's features to meet user expectations.

02.

comprehensive dashboard:

02.

comprehensive dashboard:

We created a user-friendly dashboard for restaurant owners, where they can manage their restaurant information, view analytics, and manage orders.

03.

Focusing on usability:

03.

Focusing on usability:

We designed the app with a user-first approach, making sure that it was easy to use and accessible to all users, including those with disabilities.

05.

Integrating with third-party services:

05.

Integrating with third-party services:

We integrated the app with third-party services such as Google Maps, payment gateways, and restaurant POS systems to provide a seamless experience for users and restaurant owners.

Dashboard User flow

onboarding

Home

forgot password

Dashboard

Reservations

Orders

Offers

Ratings

Payments

Reports

onboarding

Home

forgot password

Dashboard

Reservations

Orders

Offers

Ratings

Payments

Reports

onboarding

Home

forgot password

Dashboard

Reservations

Orders

Offers

Ratings

Payments

Reports

Dashboard

Features

By developing a comprehensive restaurant dashboard, we provide restaurant owners with the tools they need to manage their business and increase their revenue. The app also includes analytics and insights to help owners make informed decisions about their restaurant operations.

Purple

Hex: #442B7E

Light Purple

Hex: #DED5F5

Grey 2

Hex: #F3F6F9

White

Hex: #FFFFFF

Red

Hex: #C6345C

Light Purple

Hex: #9370E5

Grey 1

Hex: #BABEC9

Yellow

Hex: #D9AE56

Light Green

Hex: #68C38E

Grey 0

Hex: #464E5F

Green

Hex: #5CAC7D

Black

Hex: #333333

Main Colors

Addtional Colors

Greyscale

Colors

Heading text style

ABCDEFGHIJKLMNOPQRSYUVWXYZ

Inter

H1 Bold/48px

H1 Medium/48px

H1 Regular/48px

H2 Bold/40px

H2 Medium/40px

H2 Regular/40px

H3 Bold/32px

H3 Medium/32px

H3 Regular/32px

H4 Bold/24px

H4 Medium/24px

H4 Regular/24px

H5 Bold/20px

H5 Medium/20px

H5 Regular/20px

H6 Bold/18px

H6 Medium/18px

H6 Regular/18px

Typography

Purple

Hex: #442B7E

Light Purple

Hex: #DED5F5

Grey 2

Hex: #F3F6F9

White

Hex: #FFFFFF

Red

Hex: #C6345C

Light Purple

Hex: #9370E5

Grey 1

Hex: #BABEC9

Yellow

Hex: #D9AE56

Light Green

Hex: #68C38E

Grey 0

Hex: #464E5F

Green

Hex: #5CAC7D

Black

Hex: #333333

Main Colors

Addtional Colors

Greyscale

Colors

Heading text style

ABCDEFGHIJKLMNOPQRSYUVWXYZ

Inter

H1 Bold/48px

H1 Medium/48px

H1 Regular/48px

H2 Bold/40px

H2 Medium/40px

H2 Regular/40px

H3 Bold/32px

H3 Medium/32px

H3 Regular/32px

H4 Bold/24px

H4 Medium/24px

H4 Regular/24px

H5 Bold/20px

H5 Medium/20px

H5 Regular/20px

H6 Bold/18px

H6 Medium/18px

H6 Regular/18px

Typography

Global style Guide documentation

Managing

orders

By using the dashboard to manage orders, the restaurant can easily keep track of incoming orders and make sure that they are fulfilling them in a timely manner. The dashboard also provides a way for the restaurant to communicate with the customer, which can help resolve any issues that may arise during the ordering process.

Users can easily create an account and log in using social media accounts or email.

Easy registration and login

Browse and research restaurants

Users can browse restaurants by location, cuisine, and rating, and search for specific dishes or restaurants.

Order food

Users can order food from restaurants, customize their orders, and track the delivery status.

Curbside Pickup

Users can order food for curbside pickup and receive notifications when their order is ready.

Table Reservations

Users can reserve a table at a restaurant, view availability, and receive confirmation of their reservation.

Browse and research restaurants

Users can browse restaurants by location, cuisine, and rating, and search for specific dishes or restaurants.

Order food

Users can order food from restaurants, customize their orders, and track the delivery status.

Curbside Pickup

Users can order food for curbside pickup and receive notifications when their order is ready.

Table Reservations

Users can reserve a table at a restaurant, view availability, and receive confirmation of their reservation.

Browse and research restaurants

Users can browse restaurants by location, cuisine, and rating, and search for specific dishes or restaurants.

Order food

Users can order food from restaurants, customize their orders, and track the delivery status.

Curbside Pickup

Users can order food for curbside pickup and receive notifications when their order is ready.

Table Reservations

Users can reserve a table at a restaurant, view availability, and receive confirmation of their reservation.

Let's Discuss Your Project

Join our network of outstanding individuals as we collaborate to achieve greatness. Together, we can create extraordinary opportunities and make a lasting impact. Fill out the form below to explore partnership possibilities and embark on an exciting journey with us.

Let's Discuss Your Project